Last updated: October 30, 2026
CAPIS, the Research Center for Advanced Technologies in the Polymer Industry, respects the privacy of visitors and individuals who contact us about industrial challenges, services or collaboration. This policy explains how information is collected, used and retained through capis.ir.
1. Scope of this policy
This policy covers personal information received through the website, its forms and correspondence relating to your enquiries. Specific terms for research projects, technical services and confidential information exchanges are set out in separate agreements, where applicable.
2. Information we collect
Depending on how you interact with CAPIS, we may receive:
- Your name, email address and telephone number
- Your organisation, job title and field of activity
- Details of an industrial challenge, service enquiry, training need or collaboration proposal
- Professional background, CVs and files you choose to submit
- Correspondence and enquiry follow-up records
Depending on the website and hosting configuration, technical information may also be recorded, such as your IP address, browser and device type, visit times, pages viewed and error logs.
Please submit only information relevant to your enquiry. If you provide another person’s personal information, you must be authorised to share it.
3. How we use information
Depending on your enquiry, information is used to:
- Review your request and communicate with you
- Make an initial assessment of technical, research, training or collaboration needs
- Arrange meetings, prepare proposals and follow up on potential work
- Review professional profiles submitted for relevant collaboration opportunities
- Maintain security, resolve technical issues and improve website performance
- Meet relevant contractual and legal obligations
News and promotional messages will be sent based on your separate choice, with an option to unsubscribe. Submitting a contact form does not automatically subscribe you to a newsletter.
4. Technical information and project confidentiality
A general, non-confidential description is sufficient for an initial enquiry. Please do not submit formulations, proprietary drawings, trade secrets, customer information or sensitive documents through public forms.
If confidential details are required, the exchange method, authorised recipients and confidentiality terms must be agreed separately before submission. Sending an enquiry through the website does not, by itself, establish a confidentiality agreement or acceptance of a project.
5. Access and information sharing
Access is limited to people who need the information to review your enquiry, provide services or support the website.
Information may be processed, to the extent necessary, by hosting, technical support and communications providers. If your enquiry needs to be referred to an external specialist, laboratory, university or industrial partner, we will coordinate with you before sharing identifiable information or non-public documents, unless disclosure is legally required.
Your personal information is not sold or provided to third parties for their independent advertising.
6. Cookies and external services
The website may use cookies or similar technologies for essential functions, remembering preferences or understanding how pages are used.
You can also manage or delete cookies through your browser settings. Restricting certain cookies may affect some website functions.
7. Information retention
Information is retained only for as long as needed for its original purpose, enquiry follow-up, contractual commitments or applicable legal requirements. Once it is no longer needed, it is deleted or anonymised so that it can no longer be linked to you.
8. Information security
CAPIS adopts appropriate technical and organisational measures to reduce the risk of unauthorised access, disclosure, alteration or loss. However, no internet transmission or electronic storage method can guarantee absolute security.
9. Requests about your information
You may contact us to ask about personal information held about you, correct inaccurate information, request deletion or restricted use, or stop optional communications.
Requests are considered in light of applicable laws and contractual obligations. We may need to verify your identity to prevent unauthorised disclosure. If some information must be retained, we will explain the reason.
10. External links
The website may contain links to external websites, social networks or other resources. Those services collect and use information under their own privacy policies.
11. Changes to this policy
This page will be updated when our information practices change, and the revision date will appear at the top. Material changes will be communicated through an appropriate website notice or relevant communication channel.
12. Contact us
For questions about this policy or requests concerning your personal information, use the Contact page on the CAPIS website or email:
Please use “Privacy” as the subject of your message.